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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Sturdy Luggage Set: Crafted from new, extra-thick PC hard-shell material, this luggage set ensures durability, resistance to wear, and minimal deformation. It includes a 20'' carry-on, a 24'' checked suitcase, and a 28'' large suitcase, offering a stylish, lightweight, and spacious solution for all your travel requirements.
Spinner Wheel Suitcase: Featuring a robust aluminum telescopic handle with three adjustable steps suitable for various heights, and 360° double spinner wheels, this luggage set enables smooth and quiet movement throughout your journey.
TSA-Approved Lock: Equipped with a side-mounted TSA lock, this luggage allows customs officials to inspect your bags without damaging them. You can set your preferred 3-digit combination for added security and peace of mind.
Expandable Suitcases: Utilize the smooth and durable expandable zipper to increase the suitcase's capacity by 20% (applicable to 24in & 28in sizes). Soft handles on the top and sides ensure easy lifting without straining your fingers.
Thoughtful Design: The interior of each hardshell suitcase features mesh pockets for organized storage. Cross straps secure your belongings in place during transit, minimizing the risk of damage caused by shifting items.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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